December 3, 2018
Four Ways to Boost Marketplace Transaction Volumes During the Holiday Season and Beyond
Brian Solis, Digital Futurist at Altimeter Group, and Jeff Nolan, CMO at Kahuna sat together to discuss the findings from The State (and Future) of Digital Marketplaces research. This research is a first-of-its-kind study of the dynamics of digital marketplaces.
Brian and Jeff have known each other for a long time and it is that comfort level that makes the discussion interesting and fluid. 50 minutes in length—20 over the scheduled 30 minute slot—this is worth putting on in the background and listening to in its entirety.
Their discussion provides background on the research, a discussion of the Platform Economy, key findings, the 3 Laws of Marketplaces, and significant contradictions about priorities and alignment to challenges for marketplaces in 2019. Brian is a highly-regarded speaker and author on the topic of customer experience. He applies his deep understanding of CX to the long term trajectory of marketplaces.
Click on the button below to watch the webinar, and if you have not already received your copy of The State (and Future) of Digital Marketplaces, grab your copy here.
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